Qomo Interactive Whiteboard Guia de Resolução de Problemas Página 2

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Meeting your technology needs with inspiration and dedication!
46950 Magellan, Wixom, MI 48393 USA | Phone: 866-990-7666 | Fax: 248-281-1998 | Web: www.qomo.com
QOMO HITEVISION PRODUCTS TROUBLESHOOTING GUIDE
This guide is intended to assist in the troubleshooting of common product and operator errors for QOMO HiteVision
products and software.
TABLE OF CONTENTS
QIT30 – Wireless Tablet .................................................................................................. 3
1) Mouse cursor not responsive .................................................................. 3
2) Connectivity/Driver Issues...................................................................... 3
3) Tablet screen not turning on ................................................................... 3
4) Skipping:................................................................................................. 4
5) Macro keys:............................................................................................. 4
QIT300/QIT500 Interactive Writing Panels .................................................................. 5
1) No Image................................................................................................. 5
2) Mouse cursor not responding on panel ................................................... 5
QOMO Interactive Whiteboards..................................................................................... 6
1) Connectivity/Driver Issues...................................................................... 6
2) Power Issues/No visual on the whiteboard:............................................ 8
3) Calibrating Issues:................................................................................... 8
4) Board damage ......................................................................................... 9
Flow! Works .................................................................................................................... 10
1) Downloading Flow! Works................................................................... 10
QView Document Cameras & Visualizers.................................................................... 15
1) Connectivity Issues............................................................................... 15
2) Plug and Play ........................................................................................ 16
QClick Audience Response Systems.............................................................................. 18
1) Connectivity Issues:.............................................................................. 18
2) Converting PowerPoint into QClick..................................................... 19
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